Process Quality Expert - Tempo Determinato
What's the role?
As a Process Quality Expert you will be part of a dynamic team by promoting quality pratices and improving business processes.
You will act as a high quality standards driver and reference point for the documentation required.
You will be in touch with several internal stakeholders, working with several departments, and being the touchpoint with Quality Dept in HQ.
Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.
With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
The team Audit & Quality is looking for a brilliant candidate, who will be in charge of:
Identify and implement continuous improvement projects/initiatives across the Region
Ensures internal/external audits of existing processes are being performed and changing/evaluating as necessary to continually meet/exceed customer expectations
Maintains accurate documentation of quality standards, work instructions, and other related documentation
Promote effective and diffuse practices of Problem Solving, Root Cause Analysis, Corrective and Preventive Actions
Ensure effective and rapid analysis and solution of quality issues
Implement and support cultural change across the Region and drive business process improvement.
Train and mentor Managers and Employees on Quality topics
What do we offer?
You will have at your disposal all the necessary tools to obtain outstanding results: cutting edge software, coaching, training, and a unique network in the company. The possibilities to show your competencies through roles that will carry increased responsibility will be there and you will grow professionally through constant contact with the professionals from the sector.
Why should you apply?
We have a team that is highly diversified when it comes to talents and competencies, very dynamic, innovative and productive. Being part of a team like this is going to help you to strengthen your personal abilities, as well as professional skills.
What you need is:
- Knowledge of ISO:9001 standards (certified auditor is preferred)
- Previous experiences in process quality management
- Experience in multinational environment is preferred
- Italian and English language fluent level (both written and spoken)
- Excellent communication skills
“There’s a real family spirit and you can literally knock on any director’s door at any time. Also your line manager will work very hard to help you develop your skills, both professionally and personally.”